Survey

Customer Satisfaction Survey

Thank you for choosing a professional from our Repair Pro Network for your surface repair needs. Your feedback is invaluable in ensuring that we continue to partner with the best professionals in the industry.

Please take a moment to complete this survey about your recent repair experience.

1. Overall Satisfaction: On a scale of 1 to 5, how satisfied are you with the repair service provided?
(1: Very Dissatisfied, 5: Very Satisfied)
2. Quality of Repair: How would you rate the quality of the repair on your bathtub or spa surface?
(1: Poor Quality, 5: Excellent Quality)
3. Professionalism: How professional was the repair technician in their conduct and communication?
(1: Very Unprofessional, 5: Very Professional)
4. Timeliness: Was the repair completed within the agreed timeframe?
5. Value: Considering the cost and quality of the repair, how would you rate the value of the service provided?
(1: Poor Value, 5: Excellent Value)
6. Material Satisfaction: Were you satisfied with the quality of the repair materials used, specifically noting they were sourced from Multi-Tech Products?
7. Warranty Offer: Were you offered a warranty on the repair work? If so, did it meet your expectations?
8. Recommendation: Would you recommend this repair professional/company to others?
10. Referral Acknowledgment: Did the repair professional mention their connection with Multi-Tech Products' Repair Pro Network?